Sorry for the trouble you are having
Actually our payment processor stopped working with us. We have added paypal as a payment processor.
You will need to subscribe to a different package than your current one, or signup a new account with a different email address and will have pay using paypal ( a payment processor). I know it’s like a little effort but please support us. As we are left behind with no other option.
For feedback around customer services please contact us via email and our support team will email you back
reach us at : firstname.lastname@example.org
Check your inbox within few hours , one of our representative would have replied.